Refund and Returns Policy

Mahavir Electronics & Furniture – Return & Refund Policy

Welcome to Mahavir Electronics & Furniture’s Return & Refund Policy. This policy outlines the terms and conditions under which you may return purchased products and request a refund. By making a purchase on our website, you agree to the terms outlined below.

1. Returns

a. Eligibility

You may request a return and refund within 2 days of receiving your order, provided that:

  • The request is made within the specified time frame.
  • The product is unused, in its original packaging, and in the same condition as when received.

b. Initiation of Return

To initiate a return, please contact our customer service at info@mahavirelectronics.net within the specified time frame. Please include your order number, the reason for the return, and any relevant photographs if applicable.

c. Return Shipping

Customers are responsible for the cost of return shipping unless the return is due to a defect or error on our part. We recommend using a trackable shipping method for returns.

2. Refunds

a. Refund Process

Upon receiving and inspecting the returned product, we will process your refund within 7 business days. The refund will be issued to the original method of payment.

b. Exceptions

  • Shipping charges are non-refundable unless the return is due to a defect or error on our part.
  • Customized or personalized items may not be eligible for return unless they are defective or damaged upon receipt.

c. Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item and, upon verification, issue a refund or replacement.

3. Time Frame

All return and refund requests must be made within 2 days of receiving the order. Requests made after this period may not be accepted.

4. Contact Information

For any questions or concerns regarding our Return & Refund Policy, please contact us at [info@mahavirelectronics.net].

5. Legal Compliance

This Return & Refund Policy is governed by the laws of the state of Maharashtra, India. Any disputes arising under or in connection with this policy shall be subject to the exclusive jurisdiction of the courts located in Pune, Maharashtra.